Privacy Policy

Owner: Shaun Jarvis, Founder & CEO | Version: 2.0 | Date: July 2026 | Review: Annually, or following relevant legislative or operational change

Jarvis Education Ltd takes your privacy seriously and will only ever collect, keep, use or share your data where you have given us your consent or where we are legally obliged to do so.

This Privacy Policy outlines how we comply with data protection requirements, and any changes to this statement will be posted on this website. In general, you can visit our website without identifying yourself or revealing any personal information. Once you choose to provide us with any information by which you can be identified, it will only be used in accordance with this Privacy Policy.

If you feel cause for complaint, we would be grateful if you would raise it with us in the first instance. You also have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK regulator for data protection.

If you would like to withdraw your consent to marketing, or view, modify or delete any data that we hold about you, please email hello@jarviseducation.co.uk.

Other websites

Our website may contain links to enable you to visit other third-party websites more efficiently. Once you have used these links to leave our website, please note that we have no control over that other website or the data it may collect and use. We cannot be responsible for the protection and privacy of any information you provide whilst visiting such sites, which this Privacy Policy does not govern. You should exercise caution and examine the privacy policy applicable to the website you are visiting.

What information do we collect?

We receive, collect and store any information you enter on our website or provide to us in any other way. This may include your name, email address, telephone number, the content of any messages or enquiries you send us, and information relating to your role and the setting you work in.

We may also collect technical information automatically, such as the Internet protocol (IP) address used to connect your device to the internet, and information about your browser and how you use our website, collected through cookies and similar technologies (see the Cookies section below).

If you attend one of our events, you may choose to provide us with your personal information (such as name, email address and organisation) so that we can send you relevant information in the future. By doing so, you are permitting us to enter your details into our systems.

Why do we collect information?

We collect personal and non-personal information for the following purposes:

To comply with any applicable laws and regulations.
To provide our services to schools, trusts, local authorities and other clients.
To provide ongoing customer support and to respond to enquiries.
To contact you with service-related notices and, where you have agreed, relevant updates and information.
To create aggregated, anonymised statistical information that helps us improve our services.

How your personal information is collected

Direct interactions

You may give us your identity and contact details by filling in forms or corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you enquire about our services, request marketing, register for an event, or give us feedback.

Automated technologies or interactions

As you interact with our website, we may automatically collect technical data about your equipment and browsing actions using cookies and similar technologies. Please see the Cookies section below for more information.

Hosting and processing

Our website is hosted on a secure hosting platform, and we use reputable third-party service providers (for example, for email, analytics and payment processing) who act as our data processors. These providers store data on secure servers, and we only share personal data with them to the extent necessary to provide our services. Any payment processing is carried out through providers who adhere to the Payment Card Industry Data Security Standard (PCI-DSS).

How we use your personal data

We may contact you in relation to enquiries and services, the resolution of any disputes, technical matters, and updates about our company. Where you have agreed to receive them, we may also send you relevant updates and information. We may contact you by email, telephone, text message or postal mail.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required to do so by law.

Correcting inaccurate information

You may request details of the personal information we hold about you under current data protection legislation, in particular the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. If you believe any information we hold about you is incorrect or incomplete, please contact us and we will promptly correct it.

Data retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including satisfying any legal, regulatory, tax, accounting or reporting requirements. To determine the appropriate retention period, we consider the amount, nature and sensitivity of the data, the potential risk of harm from unauthorised use or disclosure, the purposes for which we process it, and applicable legal requirements. By law we must keep basic information about our customers for six years after they cease being customers, for tax purposes.

You can withdraw your consent to our processing of your personal data for marketing at any time by emailing hello@jarviseducation.co.uk. This will not apply to personal data provided to us as part of our service commitment to you.

Privacy Policy updates

We reserve the right to modify this Privacy Policy at any time. Changes and clarifications will take effect immediately upon posting on the website.

Cookies

A cookie is a small piece of text placed in your device’s storage. When you access our website for the first time, you will be asked to approve the use of non-essential cookies. Cookies help us recognise returning visitors, analyse web traffic, and improve our website by understanding which pages are useful. A cookie does not give us access to your device or any information about you other than the data you choose to share. You can set your browser to notify you of cookie requests, decline cookies, or delete them.

Our website may use the following types of cookie:

Analytics – for example Google Analytics, which collects information on how visitors use our website, including the site a visitor came from, so that we can improve the experience.
Advertising – for example Google Ads, which may provide advertising based on your interaction with our website, and may be used to measure how our advertising performs.
Social media – for example LinkedIn, X, Facebook, Instagram, YouTube and others, which help us understand how our social presence drives traffic and how our posts perform.
Remarketing – we may use a remarketing cookie to show tailored adverts to people who have visited our website. Third-party vendors, including Google, use cookies to serve ads based on past visits. You can opt out of the remarketing cookie in your Google Ad Settings.

For more detail on the specific cookies in use and how to manage them, please see our Cookie Policy and the cookie settings available on this website.